[rt-users] Generate end of the day report and email

Andrew Marosi amarosi at luminance.us.com
Fri May 10 11:19:43 EDT 2013


I would setup a search the way you want, save it, then add it to a dashboard.  Then you can setup subscriptions on it to whomever you like, at whatever interval you like.  This is assuming you have setup all the necessary contab lines outlined in the initial installation.

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Asanka Gunasekera
Sent: Friday, May 10, 2013 1:48 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Generate end of the day report and email

Hi, is there any way to auto generate end of the day report and emal this to management (all open, all new etc)

I am using RT4 and oracle database on redhat

Thanks and Regards
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