[rt-users] Generate end of the day report and email
Asanka Gunasekera
asanka_gunasekera at yahoo.co.uk
Fri May 10 22:25:54 EDT 2013
Thank you Andrew
Best Regards
________________________________
From: Andrew Marosi <amarosi at luminance.us.com>
To: "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com>
Sent: Friday, 10 May 2013, 20:49
Subject: Re: [rt-users] Generate end of the day report and email
I would setup a search the way you want, save it, then add it to a dashboard. Then you can setup subscriptions on it to whomever you like, at whatever interval you like. This is assuming you have setup all the necessary contab lines outlined in the initial installation.
From:rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Asanka Gunasekera
Sent: Friday, May 10, 2013 1:48 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Generate end of the day report and email
Hi, is there any way to auto generate end of the day report and emal this to management (all open, all new etc)
I am using RT4 and oracle database on redhat
Thanks and Regards
--
RT Training in Seattle, June 19-20: http://bestpractical.com/training
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