[rt-users] Root account gone!!!!

[Ruslan Zakirov]

http://requesttracker.wikia.com/wiki/RecoverRootPassword

However, I want to note that we changed how we store passwords and if you
upgraded RT then it's possible that what you have is an incomplete upgrade.


On Tue, May 21, 2013 at 4:12 PM, Cena, Stephen (ext. 300) <SJC at qvii.com>wrote:

> **
> Somehow after my database move, I've now lost root access to the system. I
> can't get in to make any kind of changes.
>
> Is there a way to change root's password?
>
> Stephen Cena
> QVII
> MIS/IT Dept
> 850 Hudson Ave.
> Rochester, NY. 14620
> 585-544-0450 x300
> sjc at qvii.com
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-- 
Best regards, Ruslan.
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