[rt-users] unsubscribed from dashboard for a user who has left

[Thomas Sibley]

On 05/21/2013 11:13 AM, Andy Lee wrote:
> I got a system dashboard that is setup. And the user use to be subscribed
> to the dashboards to get reports daily.
> 
> It appears the user is still receiving emails from the reports. How can
> i remove the user from the system dashboard reporting?

There's currently no way for an RT admin to modify another user's
dashboard subscriptions (without manually touching the database, which
we discourage).  You'll need to login as the user (admins *can* reset
passwords) and remove the subscription, or the user will need to do it
themselves.

Keep in mind that dashboard subscriptions are to any arbitrary address,
so it's possible for users to subscribe an address that isn't theirs
(which can be useful in various situations).

Thomas