[rt-users] Change ticket status after elapsed time period

[Thomas Sibley]

On 05/22/2013 01:52 PM, Asif Iqbal wrote:
> Ramon Kagan wrote a RT::Action::SetStatus module
> http://lists.bestpractical.com/pipermail/rt-users/2005-February/028827.html
> 
> You can place it at /opt/rt3/local/lib/RT/Action/SetStatus.pm and use
> it. You may have to run mkdir -p /opt/rt3/local/lib/RT/Action

Asif, RT has shipped with an RT::Action::SetStatus in core since 4.0.0.