[rt-users] Change ticket status after elapsed time period

[Asif Iqbal]

On Wed, May 22, 2013 at 5:49 PM, Thomas Sibley <trs at bestpractical.com>wrote:

> On 05/22/2013 01:52 PM, Asif Iqbal wrote:
> > Ramon Kagan wrote a RT::Action::SetStatus module
> >
> http://lists.bestpractical.com/pipermail/rt-users/2005-February/028827.html
> >
> > You can place it at /opt/rt3/local/lib/RT/Action/SetStatus.pm and use
> > it. You may have to run mkdir -p /opt/rt3/local/lib/RT/Action
>
> Asif, RT has shipped with an RT::Action::SetStatus in core since 4.0.0.


Awesome! Waiting for my hardware to upgrade. Thanks for the info.


>
>
> --
> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>



-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
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