[rt-users] Installing RT4 with AssetTracker on Debian Wheezy

[Gary McRae]

The file appears here
/tmp/rt-extension-assettracker-master/lib/RTx/AssetTracker.pm

I had downloaded and unpacked master.zip but I did not know what to do with
it after that.

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Gary McRae
Sent: Friday, 24 May 2013 3:36 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy

 

Thanks for suggestion,

 

root at debianRT:~# find / -type f -name 'AssetTracker.pm'

/tmp/rt-extension-assettracker-master/lib/RTx/AssetTracker.pm

root at debianRT:~#

 

From: Asif Iqbal [mailto:vadud3 at gmail.com] 
Sent: Friday, 24 May 2013 3:34 PM
To: gary.m at bitek.com.au
Cc: rt-users Users
Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy

 

 

 

On Thu, May 23, 2013 at 8:27 PM, Gary McRae <gary.m at bitek.com.au> wrote:

I changed the spelling:
Here is the config entry "Set(@Plugins, qw(RTx::AssetTracker));"

No Luck, here is the response:

root at debianRT:~# service apache2 restart
Syntax error on line 36 of /etc/request-tracker4/apache2-modperl2.conf:

Can't locate RTx/AssetTracker.pm in @INC (@INC contains:
/usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib
/etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2
/usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14
/usr/local/lib/site_perl . /etc/apache2) at
/usr/share/request-tracker4/lib/RT.pm line 681.\n

Action 'configtest' failed.
The Apache error log may have more information.
 failed!

 

what do you get with this?

 

find / -type f -name 'AssetTracker.pm'

 

  

 

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: Friday, 24 May 2013 9:05 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy

On 05/23/2013 03:45 PM, Gary McRae wrote:
> Then I "apt-get install rt4-extension-assettracker" and it installs
> without any errors.
>
> Then I put "Set(@Plugins, qw(RTx::AssettTracker));" into RT_SiteConfig.pm.

You're spelling it wrong ---------------^^^

RTx::AssetTracker



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-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

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