[rt-users] Installing RT4 with AssetTracker on Debian Wheezy

Asif Iqbal vadud3 at gmail.com
Fri May 24 09:10:29 EDT 2013


On Fri, May 24, 2013 at 1:50 AM, Gary McRae <gary.m at bitek.com.au> wrote:

> The file appears here
> /tmp/rt-extension-assettracker-master/lib/RTx/AssetTracker.pm****
>
> I had downloaded and unpacked master.zip but I did not know what to do
> with it after that.****
>
> **
>
Yep, does not look like install went fine.

try to run ``sudo  apt-get install rt4-extension-assettracker'' OR like and
post the output


**
>
> *From:* rt-users-bounces at lists.bestpractical.com [mailto:
> rt-users-bounces at lists.bestpractical.com] *On Behalf Of *Gary McRae
> *Sent:* Friday, 24 May 2013 3:36 PM
>
> *To:* rt-users at lists.bestpractical.com
> *Subject:* Re: [rt-users] Installing RT4 with AssetTracker on Debian
> Wheezy****
>
> ** **
>
> Thanks for suggestion,****
>
> ** **
>
> root at debianRT:~# find / -type f -name 'AssetTracker.pm'****
>
> /tmp/rt-extension-assettracker-master/lib/RTx/AssetTracker.pm****
>
> root at debianRT:~#****
>
> ** **
>
> *From:* Asif Iqbal [mailto:vadud3 at gmail.com <vadud3 at gmail.com>]
> *Sent:* Friday, 24 May 2013 3:34 PM
> *To:* gary.m at bitek.com.au
> *Cc:* rt-users Users
> *Subject:* Re: [rt-users] Installing RT4 with AssetTracker on Debian
> Wheezy****
>
> ** **
>
> ** **
>
> ** **
>
> On Thu, May 23, 2013 at 8:27 PM, Gary McRae <gary.m at bitek.com.au> wrote:**
> **
>
> I changed the spelling:
> Here is the config entry "Set(@Plugins, qw(RTx::AssetTracker));"
>
> No Luck, here is the response:****
>
> root at debianRT:~# service apache2 restart
> Syntax error on line 36 of /etc/request-tracker4/apache2-modperl2.conf:***
> *
>
> Can't locate RTx/AssetTracker.pm in @INC (@INC contains:
> /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib
> /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2
> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14
> /usr/local/lib/site_perl . /etc/apache2) at
> /usr/share/request-tracker4/lib/RT.pm line 681.\n****
>
> Action 'configtest' failed.
> The Apache error log may have more information.
>  failed!****
>
> ** **
>
> what do you get with this?****
>
> ** **
>
> find / -type f -name 'AssetTracker.pm'****
>
> ** **
>
>   ****
>
> ** **
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:
> rt-users-bounces at lists.bestpractical.com] On Behalf Of Thomas Sibley
> Sent: Friday, 24 May 2013 9:05 AM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy
>
> On 05/23/2013 03:45 PM, Gary McRae wrote:
> > Then I “apt-get install rt4-extension-assettracker” and it installs
> > without any errors.
> >
> > Then I put “Set(@Plugins, qw(RTx::AssettTracker));” into
> RT_SiteConfig.pm.
>
> You're spelling it wrong ---------------^^^
>
> RTx::AssetTracker
>
>
>
> --
> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>
>
>
>
> --
> RT Training in Seattle, June 19-20: http://bestpractical.com/training****
>
>
>
> ****
>
> ** **
>
> --
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?****
>
>
>
> --
> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>



-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
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