[rt-users] SLA rt-crontool

[Ruslan Zakirov]

On Fri, May 24, 2013 at 4:01 PM, Arun ragini <arunragini at gmail.com> wrote:

> Hi,
> Please can anyone provide me examples of SLA based rt-crontool to update
> due date/time
>

rt-crontool doesn't set or update Due date with SLA extension in use.

You can use the tool to send out notifications when tickets are overdue or
something like that. Read documentation for the tool and try it first.

You should do some leg work :)


> Thanks for the help
> Arun
>
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-- 
Best regards, Ruslan.
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