[rt-users] Installing RT4 with AssetTracker on Debian Wheezy

[Gary McRae]

Hi Asif,
This was a new install of debian 7 (wheezy).
It was the default repository, no changes to /etc/apt/sources

On 28/05/2013, at 6:26 AM, Asif Iqbal <vadud3 at gmail.com> wrote:

> 
> 
> 
> On Sun, May 26, 2013 at 7:19 PM, Gary McRae <gary.m at bitek.com.au> wrote:
>> I have carried out another test of a new debian virtual machine.
>> Here are my installation steps:
>> apt-get install mysql-server
>> apt-get install mysql-client
>> apt-get install rt4-apache2
>> apt-get install rt4-db-mysql
>> apt-get install request-tracker4
>> vi /etc/apache2/sites-enabled/000-default
>> service apache2 restart
>> apt-get install rt4-extension-assettracker
>> vi /etc/request-tracker4/RT_SiteConfig.pm
>> service apache2 restart
>> 
>> This works perfectly. An RT4 install with AssetTracker in 10 minutes.
>> Amazing!
> 
> what apt repository did you use or was it default?
>  
>> 
>> I am convinced that there must have been a change made to the apt package.
>> Thanks to whoever fixed the problem.
>> 
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com
>> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Bill Cole
>> Sent: Sunday, 26 May 2013 3:38 AM
>> To: rt-users at lists.bestpractical.com
>> Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy
>> 
>> On 24 May 2013, at 18:06, Gary McRae wrote:
>> 
>> > I have not explained we'll.
>> > The installation was fully from the apt repository. The files in /tmp
>> > are from my attempts to overcome the problem. Nothing has been
>> > installed from /tmp.
>> > apt-get install rt4-extension-assettracker installs without any errors
>> > being thrown up. Just the correct files do not appear. It is not
>> > working correctly but it looks as if it is.
>> > I have tried on a clean debian 7 install with the same result.
>> 
>> It seems clear that the install did not actually work, since it clearly did
>> not put the AssetTracker module anywhere. Also odd is that the perl load
>> error does not seem to be looking for the module where the Debian package
>> seems to be intending to install it, under
>> /usr/share/request-tracker4/plugins/RTx-AssetTracker/. Is there anything
>> there?
>> 
>> This seems to be an installation problem. Does 'dpkg -s
>> rt4-extension-assettracker' claim that the package is actually installed?
>> 
>> 
>> --
>> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>> 
>> 
>> 
>> 
>> --
>> RT Training in Seattle, June 19-20: http://bestpractical.com/training
> 
> 
> 
> -- 
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?
> 
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