[rt-users] __TimeLeft__ no value in the column

[Kevin Falcone]

On Fri, May 10, 2013 at 10:45:59AM +0100, Asanka Gunasekera wrote:
>    Hi I have added below to the RT_SiteConfig.pm and all are working fine except the
>    "__TimeLeft__" it just come as an empty column, can any one tell me how to rectify this. I am
>    using RT4, oracle db and Redhat linux

After fixing several other errors in your format (use __WebPath__
instead of $RT::WebPath and this line is wrong:

       '<b>><A

the format works fine and displays TimeLeft for me.

-kevin

>    Set ($DefaultSearchResultFormat, qq{
>       '<b><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',
>       '__QueueName__',
>       '<b>><A
>    HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></b>/TITLE:Subject',
>       '__Status__',
>       '__OwnerName__',
>       '__Priority__',
>       '__CustomField.{SLA}__',
>       '__NEWLINE__',
>       '',
>       '<small>__Requestors__</small>',
>       '<small>__CreatedRelative__</small>',
>       '<small>__ToldRelative__</small>',
>       '<small>__LastUpdatedRelative__</small>',
>       '<b><small>__Created__<small></a></b>/TITLE:Create Date',
>       '<small>__TimeLeft__</small>'
>    });
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130528/cb6e68ff/attachment.sig>