[rt-users] __TimeLeft__ no value in the column

Asanka Gunasekera asanka_gunasekera at yahoo.co.uk
Fri May 10 05:45:59 EDT 2013


Hi I have added below to the RT_SiteConfig.pm and all are working fine except the "__TimeLeft__" it just come as an empty column, can any one tell me how to rectify this. I am using RT4, oracle db and Redhat linux

Set ($DefaultSearchResultFormat, qq{
   '<b><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',
   '__QueueName__',
   '<b>><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></b>/TITLE:Subject',
   '__Status__',
   '__OwnerName__',
   '__Priority__',
   '__CustomField.{SLA}__',
   '__NEWLINE__',
   '',
   '<small>__Requestors__</small>',
   '<small>__CreatedRelative__</small>',
   '<small>__ToldRelative__</small>',
   '<small>__LastUpdatedRelative__</small>',
   '<b><small>__Created__<small></a></b>/TITLE:Create Date',
   '<small>__TimeLeft__</small>'
});


Thanks and Regards
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