[rt-users] RT at a Glance error after upgrade from 4.011 to 4.0.12

Thomas Sibley trs at bestpractical.com
Wed May 29 12:38:22 EDT 2013


On 05/29/2013 08:00 AM, Kevin wrote:
> When tailing the log and trying to access the rt at a glance from the root
> user and menu section Tools > Configuration > Global > RT at a Glance  I get
> the following error in the log, no other messages come from the log 
> 
> [Wed May 29 14:57:54 2013] [error]: Can't call method "Content" on an
> undefined value at /opt/rt4/share/html/Admin/Global/MyRT.html line 69.
> 
> Stack:
>   [/opt/rt4/share/html/Admin/Global/MyRT.html:69]
>   [/opt/rt4/share/html/Admin/autohandler:49]
>   [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:635]
>   [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]
>   [/opt/rt4/share/html/autohandler:53]
> (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)

Please send to the list two files:

/opt/rt4/share/html/Admin/Global/MyRT.html
/opt/rt4/share/html/Search/Elements/SearchesForObject

Additionally, in which language do you use RT?



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