[rt-users] RT at a Glance error after upgrade from 4.011 to 4.0.12

Kevin kevin.comer at veracitypayments.com
Wed May 29 11:00:13 EDT 2013


Can any one provide any insight as to why this is not working? I have since
upgraded to 4.0.13 and the issue still exist. I have also notice that when
logged in as user the rt at a glance is not working correctly with searches
that were set up for Un owned ticket

Also this issue exist for me in both y test env and my production env, both
were upgraded at the same time.

When tailing the log and trying to access the rt at a glance from the root
user and menu section Tools > Configuration > Global > RT at a Glance  I get
the following error in the log, no other messages come from the log 

[Wed May 29 14:57:54 2013] [error]: Can't call method "Content" on an
undefined value at /opt/rt4/share/html/Admin/Global/MyRT.html line 69.

Stack:
  [/opt/rt4/share/html/Admin/Global/MyRT.html:69]
  [/opt/rt4/share/html/Admin/autohandler:49]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:635]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]
  [/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)




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