[rt-users] Get Queue CustomField value

Kevin Falcone falcone at bestpractical.com
Fri Nov 1 15:36:28 EDT 2013


On Tue, Oct 29, 2013 at 01:04:36AM -0700, andkulb wrote:
> Hello,
> 
> I have a queue named AAA. Then there are a custum field for queues - SubUnit
> with values: a, b, c.
> 
> Queue AAA has a value 'a' of SubUnit custom field.
> 
> How can I extract that value? I want to use that value on scrip.

Same way you do it for tickets, or users or any other Record which can
have Custom Fields.

http://bestpractical.com/docs/rt/latest/RT/Record.html#FirstCustomFieldValue-FIELD

-kevin
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