[rt-users] hide comments, groups and tickets in More about the requestor box

Daniel De Marco ddm at bartol.udel.edu
Mon Nov 4 10:42:04 EST 2013

Hi Kevin,

* Kevin Falcone <falcone at bestpractical.com> [11/01/2013 15:57]:
> On Fri, Nov 01, 2013 at 02:33:59PM -0400, Daniel De Marco wrote:
> > I'd like to disable showing comments, groups and tickets in the More
> > about the requestor box in the ticket display page.
> Two of those three are configuration options.
> http://bestpractical.com/docs/rt/latest/RT_Config.html#MoreAboutRequestorGroupsLimit
> http://bestpractical.com/docs/rt/latest/RT_Config.html#MoreAboutRequestorTicketList
> As for the comment, I'd probably just use CSS to hide the div, rather
> than using a callback, since there's no performance hit.

Thank you. I saw those options, but even with
$MoreAboutRequestorTicketList set to None, the box contains the headers
'Active Tickets', 'Inactive Tickets' and 'All Tickets'. But now that I
think of it, I can hide those with CSS as well, so thank you again.


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