[rt-users] Question about 4.2 and setting the owner

Parish, Brent bparish at cognex.com
Tue Nov 5 11:35:40 EST 2013


Add this line into RT_SiteConfig.pm:
Set($AutocompleteOwners, 0);


From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Chris Hall
Sent: Tuesday, November 05, 2013 9:37 AM
To: rt-users
Subject: [rt-users] Question about 4.2 and setting the owner

Hello all,

I have somewhat of an aesthetics question about RT 4.2.  Back in 4.0, when my helpdesk people went to create a ticket, etc, they would sometimes need to change the owner in the basics field.  In 4.0 it was a dropdown.  In 4.2, it's now a typed auto-completing field. Is there a way to revert to the dropdown easily?
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