[rt-users] link to queue from ticket

Kevin Falcone falcone at bestpractical.com
Thu Nov 7 15:33:58 EST 2013


On Thu, Nov 07, 2013 at 03:22:06PM -0500, Darin Perusich wrote:
> My RT install has a lot of queue's, 30+, and i find that while working
> on a ticket in queue10, I want to quickly get back to the top-level of
> said queue without having to click Home, find queue under Quick
> search. Really I'd like a link in the ticket to do this.
> 
> Is there a way to accomplish this easily?

I'd totally merge a branch for 4.4 that made the Queue name in Basics
clickable (and have thought about writing it myself).

Depending on how you navigated to the ticket, you may also find
Search -> Tickets -> Current Search available and gets you back to
your working list.

-kevin
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