[rt-users] link to queue from ticket

[Darin Perusich]

Having Queue name in Basics clickable would be perfect!
--
Later,
Darin


On Thu, Nov 7, 2013 at 3:33 PM, Kevin Falcone <falcone at bestpractical.com> wrote:
> On Thu, Nov 07, 2013 at 03:22:06PM -0500, Darin Perusich wrote:
>> My RT install has a lot of queue's, 30+, and i find that while working
>> on a ticket in queue10, I want to quickly get back to the top-level of
>> said queue without having to click Home, find queue under Quick
>> search. Really I'd like a link in the ticket to do this.
>>
>> Is there a way to accomplish this easily?
>
> I'd totally merge a branch for 4.4 that made the Queue name in Basics
> clickable (and have thought about writing it myself).
>
> Depending on how you navigated to the ticket, you may also find
> Search -> Tickets -> Current Search available and gets you back to
> your working list.
>
> -kevin