[rt-users] plain text inline

[Kevin Falcone]

On Thu, Nov 07, 2013 at 06:07:00PM -0800, Jaye Mathisen wrote:
> RT 4.2.0
> 
> A separate software system creates a PDF file, and also a text
> summary representation of that file.
> 
> I thought it'd be handy to have these files in RT.
> 
> When creating tickets from the command line rt tool,  attaching the
> files to rt is fine, but then when displaying, even the plain text
> portion is getting:
> 
> "Message body is not shown because sender requested not to inline
> it."  Me thinks I didn't do this on purpose.

Without seeing the command you used and/or the mail structure
generated, it's impossible to comment.

If you're attaching a text file though, I'd expect RT to flag it
Content-Disposition: attachment which means RT will not inline it on
display.  You need to make that text the content of the reply/create
instead.

-kevin
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