[rt-users] Adding emails to Tickets.

[Bryon Baker]

I know that RT will append emails to tickets when the subject line contains a ticket number this is working great.  I would like to take this a step further and have RT looking in the content of the email and do the same procedure.

What do I need in a scrip to make this happen?

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  *  262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"

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