[rt-users] Adding emails to Tickets.

[Ruslan Zakirov]

Hi,

Not a scrip. Take a look at RepliesToResolved extension [1]. You can borrow
a lot and I know for sure it will work.


On Wed, Oct 9, 2013 at 5:14 PM, Bryon Baker <bbaker at copesan.com> wrote:

>  I know that RT will append emails to tickets when the subject line
> contains a ticket number this is working great.  I would like to take this
> a step further and have RT looking in the content of the email and do the
> same procedure.****
>
> ** **
>
> What do I need in a scrip to make this happen?****
>
> ** **
>
> Thanks****
>
> Bryon Baker****
>
> Network Operations Manager****
>
> *Copesan** - Specialists in Pest Solutions*
>
> 800-267-3726  •  262-783-6261 ext. 2296****
>
> bbaker at copesan.com <cstephan at copesan.com>****
>
> www.copesan.com****
>
> *"Servicing North America with Local Care"*****
>
> ** **
>
>
> --
> RT Training in New York, October 8th and 9th:
> http://bestpractical.com/training
>



-- 
Best regards, Ruslan.
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