[rt-users] No XLS-Exort

Michael Polenske Michael.Polenske at skm-skyline.de
Thu Oct 17 09:20:51 EDT 2013


Good afternoon,

 

I just updated our RT-4.0.17-instance to 4.2: No further problems
(without the fact that I had to install FCGI/ProcManager, which was not
checked during make upgrade). Also inside RT everything looks fine, nice
new theme J

 

Only thing is that I cannot export search-results anymore into XLS. I
enabled logging and found this in logfile:

 

 

[2734] [Thu Oct 17 13:11:01 2013] [error]: Undefined subroutine
&RT::SQL::PossibleCustomFields called at
/opt/rt4/local/plugins/RT-Extension-SearchResults-XLS/html/Search/Result
s.xls line 80.

 

Stack:

 
[/opt/rt4/local/plugins/RT-Extension-SearchResults-XLS/html/Search/Resul
ts.xls:80]

  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:680]

  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:368]

  [/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:211)

 

Any idea / hint ?

 

 

Many thanks - Michael

 

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