[rt-users] No XLS-Exort

[Kevin Falcone]

On Thu, Oct 17, 2013 at 03:20:51PM +0200, Michael Polenske wrote:
>    I just updated our RT-4.0.17-instance to 4.2: No further problems (without the fact that I had
>    to install FCGI/ProcManager, which was not checked during make upgrade). Also inside RT
>    everything looks fine, nice new theme J

How did you ./configure RT?

> 
>    Only thing is that I cannot export search-results anymore into XLS. I enabled logging and
>    found this in logfile:
> 
>    [2734] [Thu Oct 17 13:11:01 2013] [error]: Undefined subroutine &RT::SQL::PossibleCustomFields
>    called at /opt/rt4/local/plugins/RT-Extension-SearchResults-XLS/html/Search/Results.xls line
>    80.

That is an extension, not maintained by Best Practical Solutions.
Have you filed a bug using the BUGS? documentation included in the
module?
http://search.cpan.org/dist/RT-Extension-SearchResults-XLS/lib/RT/Extension/SearchResults/XLS.pm

-kevin
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