[rt-users] Upgrading 4.0.8 -> 4.2.0 breaking outgoing email

[Alex Vandiver]

On Fri, 2013-10-25 at 19:45 +0000, Wright, Cory (CDC/OID/NCIRD) (CTR)
wrote:
> After an upgrade to 4.2.0 our instance of RT will not send out email.
> I don’t even get the “Outgoing email recorded” message in a ticket, so
> I assumed a problem with scrips.  I’ve created new post-upgrade scrips
> for the sole purpose of emailing out, but doesn’t work.

Increase RT's logging level to 'debug', and show the logs from an update
you would expect to send mail.
 - Alex