[rt-users] Upgrading 4.0.8 -> 4.2.0 breaking outgoing email

[Alex Vandiver]

On Mon, 2013-10-28 at 12:58 +0000, Wright, Cory (CDC/OID/NCIRD) (CTR)
wrote:
> Thanks Alex -- what's attached is me logging in and performing one
> correspond in which I expect an email.  Hostnames/IPs/db names have
> been anonymized.

Your logs are chock full of SQL statement execution errors, which should
have been difficult to miss.
  Double-check that you have the sufficient version for all of RT's
dependencies.  Specifically, what version of DBIx::SearchBuilder are you
running?  You can determine this by going to Admin → Tools → System
Configuration, and searching for "DBIx::SearchBuilder" in the "Loaded
perl modules" section.
 - Alex