[rt-users] Upgrading 4.0.8 -> 4.2.0 breaking outgoing email

[Wright, Cory (CDC/OID/NCIRD) (CTR)]

DBIx::SearchBuilder 	1.65 	/usr/local/share/perl5/DBIx/SearchBuilder.pm

make testdeps indicated no problems, nor did make upgrade-database.  

J. Cory Wright, RHCE | SRA Contractor | Mobile: 404-268-3402 | Email: nextgensupport at cdc.gov | Ticket: scicompsupport at mail.biotech.cdc.gov


-----Original Message-----
From: Alex Vandiver [mailto:alexmv at bestpractical.com] 
Sent: Monday, October 28, 2013 12:10 PM
To: Wright, Cory (CDC/OID/NCIRD) (CTR)
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Upgrading 4.0.8 -> 4.2.0 breaking outgoing email

On Mon, 2013-10-28 at 12:58 +0000, Wright, Cory (CDC/OID/NCIRD) (CTR)
wrote:
> Thanks Alex -- what's attached is me logging in and performing one 
> correspond in which I expect an email.  Hostnames/IPs/db names have 
> been anonymized.

Your logs are chock full of SQL statement execution errors, which should have been difficult to miss.
  Double-check that you have the sufficient version for all of RT's dependencies.  Specifically, what version of DBIx::SearchBuilder are you running?  You can determine this by going to Admin → Tools → System Configuration, and searching for "DBIx::SearchBuilder" in the "Loaded perl modules" section.
 - Alex