[rt-users] Fwd: Need Help on RT

[Ruslan Zakirov]

On Wed, Sep 4, 2013 at 1:52 PM, Nathan Cutler <presnypreklad at gmail.com>wrote:

> This got directed to my personal mail by mistake -- forwarding to the list.
>
> ---------- Forwarded message ----------
>
> Dear Concern,
>
> I need help on RT.I am new to linux and RT we have previously have RT
> 3.6.5 now with the help of my friend I have upgraded it to 3.8.0
>
> I am facing two issues.
>
> 1.While sending mail from RT to one time CC and BB they are not
> getting mail. I have checked the notify scrips etc all are seem to be
> right.
>

Missing scrip "On correspond notify other recipients".


>
> 2.When I send any mail to user along with attachment at the user end
> it will so message "transition apper to have no context"
>

Sounds like a bug fixed ages ago. Very strange to upgrade to 3.8.0 when
there
were 16 more releases with bug fixes in 3.8 series. 4.0 the current stable
and
4.2.0rc1 is out.



>
> Please help me on this. it would be realy help full for me.
>
> I am stuck on this for last One Month
>
> Thanks a lot in advance .
>
> Alok
> Sent from BlackBerry® on Airtel
>



-- 
Best regards, Ruslan.
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