[rt-users] Upgrade question

Alan Murrell lists at murrell.ca
Thu Sep 12 02:51:52 EDT 2013


Hello,

I currently have RT v4.0.7 installed on a Debian server (RT was  
installed from Debian repositories).  For various reasons, I need to  
put RT onto a new server, and was going to stick with Debian, but  
instead of using RT from the repositories, I am planning on doing a  
source install (the repositories are not updated very often, and doing  
a source install will be easier to keep RT updated, IMO)

I am wondering what the best way to go about this is. I am seeing two  
ways to do this:

   1.) Install RT v4.0.7 on the new server, then import current  
configs and database.  Once confirmed all is working properly, perform  
upgrade to v4.0.17.  Or

   2.) Install RT v4.0.17 on new server.  Import configs and database  
from current 4.0.7 server.  Jump to the database schema upgrade part  
of the "upgrade" instructions

The second option would of course be easier and more efficient, as it  
eliminates a step, and it seems to me that it should work, since it  
seems the biggest part of upgrading RT seems to be the database schema  
part; I just don;t know if there might be any "gotchas" doing it that  
way.

What would be the best/recommended way to go?

Thanks! :-)

-Alan



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