[rt-users] Weekly and Monthly Subscription mails to Dashboards not sending

globo michael.obrien at globoforce.com
Fri Sep 20 06:22:13 EDT 2013


Hi Ruslan, 

I create a new dashboard and still can’t get the Frequency to work on the
dashboard. In the RT log I get the following 

[Fri Sep 20 10:14:51 2013] [debug]: Checking against subscription 378 for
recurringtasks with frequency weekly, hour 11:00, dow Friday, dom 20, fow 1,
counter 6 (/opt/rt4/sbin/../lib/RT/Dashboard/Mailer.pm:152)

I don’t get any emails and there’s no log in the mail log. 

Do I need to enable something to get the Frequency on the dashboards to
work? 
It very strange the daily schedule works fine. 

Any other logs I could check to see why these emails are not being sent out
? 





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