[rt-users] Prevent 'Reply' to ticket?

Boli boli at itss.co.tz
Thu Sep 26 12:44:25 EDT 2013


Hi

I have a queue to which I want to prevent anyone 'reply'-ing.

Despite removing all 'Reply to ticket' rights for all groups, and having 
no 'user' rights at all, it's still possible for my normal non-superuser 
account to reply to the ticket.

What am I missing?

Thanks for any help...
-- 
Jon 'Boli' Copeland
Network Engineer
IT Sales & Services Ltd
boli at itss.co.tz
+255 (0) 685 374780



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