[rt-users] Tickets in one file must see by other.

Kevin Falcone falcone at bestpractical.com
Fri Apr 4 11:32:02 EDT 2014


On Fri, Apr 04, 2014 at 12:05:22AM +0200, Albert Shih wrote:
> Basically what I want is the ability to add a RT-group not a email adresse 
> in the web interface (selfservice) as CC or AddCc.

While you can add a group in the RT interface, you cannot do it from
SelfService

If you must use SelfService, I suspect you want a Custom Field with
group names and a scrip that manages AdminCcs for you based on the
settings of that CF.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140404/290c96e8/attachment.sig>


More information about the rt-users mailing list