[rt-users] RT::Extension::Assets not working

helmutderhaas keith.clancy at eon.com
Mon Apr 7 11:51:54 EDT 2014


Hi, 

Wondering if anyone else has seen this ? 
Using RT 4.2.3 and Installed RT::Extension::Assets from git using the
instructions at 
http://bestpractical.com/docs/assets/latest/RT/Extension/Assets.html

However when I enable it in my RT_SiteConfig.pm and try to access the assets
option in the interface I get the following error in the logs 

[31375] [Mon Apr  7 15:36:02 2014] [error]: No active catalogs.
(/opt/rt4/local/plugins/RT-Extension-Assets/lib/RT/Extension/Assets.pm:188)
[31375] [Mon Apr  7 15:36:02 2014] [error]: Can't call method "Id" on an
undefined value at
/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/SelectCatalog
line 65.

Stack:
 
[/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/SelectCatalog:65]
 
[/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/CreateInCatalog:51]
 
[/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Helpers/CreateInCatalog:48]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:680]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:368]
  [/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:211)
[31375] [Mon Apr  7 15:36:06 2014] [error]: No active catalogs.
(/opt/rt4/local/plugins/RT-Extension-Assets/lib/RT/Extension/Assets.pm:188)
[31375] [Mon Apr  7 15:36:06 2014] [error]: Can't call method "Id" on an
undefined value at
/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Search/index.html line
50.

Stack:
 
[/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Search/index.html:50]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:680]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:368]
  [/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:211)


Once I disable the plugin its all fine again. 

Any ideas ? 

Keith



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