[rt-users] RT::Extension::Assets not working

[Clancy, Keith]

I did that initially, and it didn't throw any errors.

In the section you describe it lists:
RT::Extension::Assets (Not currently loaded)

Action	Date	Elapsed	RT::Extension::Assets Version
Schema updates from /tmp/Assets/rt-extension-assets-master/etc	Mon Apr 07 17:08:32 2014	0 seconds	1.0

Didn't seem to give any errors regarding permissions. 

Keith

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: 07 April 2014 18:38
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT::Extension::Assets not working

On Mon, Apr 07, 2014 at 08:51:54AM -0700, helmutderhaas wrote:
> Wondering if anyone else has seen this ? 
> Using RT 4.2.3 and Installed RT::Extension::Assets from git using the 
> instructions at 
> http://bestpractical.com/docs/assets/latest/RT/Extension/Assets.html
> 
> However when I enable it in my RT_SiteConfig.pm and try to access the 
> assets option in the interface I get the following error in the logs

It sounds like you skipped this step:

http://bestpractical.com/docs/assets/latest/RT/Extension/Assets.html#make-initdb

You can confirm that by going to Admin -> Tools -> System Configuration and searching for RT Upgrade history and looking for a recent line showing an install of the RT::Extension::Assets data.

-kevin

> [31375] [Mon Apr  7 15:36:02 2014] [error]: No active catalogs.
> (/opt/rt4/local/plugins/RT-Extension-Assets/lib/RT/Extension/Assets.pm
> :188) [31375] [Mon Apr  7 15:36:02 2014] [error]: Can't call method 
> "Id" on an undefined value at 
> /opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/SelectC
> atalog
> line 65.
> 
> Stack:
>  
> [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/Select
> Catalog:65]
>  
> [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/Create
> InCatalog:51]
>  
> [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Helpers/CreateInCatalog:48]
>   [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:680]
>   [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:368]
>   [/opt/rt4/share/html/autohandler:53]
> (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:211)
> [31375] [Mon Apr  7 15:36:06 2014] [error]: No active catalogs.
> (/opt/rt4/local/plugins/RT-Extension-Assets/lib/RT/Extension/Assets.pm
> :188) [31375] [Mon Apr  7 15:36:06 2014] [error]: Can't call method 
> "Id" on an undefined value at 
> /opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Search/index.htm
> l line 50.
> 
> Stack:
>  
> [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Search/index.html:50]
>   [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:680]
>   [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:368]
>   [/opt/rt4/share/html/autohandler:53]
> (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:211)
> 
> 
> Once I disable the plugin its all fine again. 
> 
> Any ideas ? 
> 
> Keith
> 
> 
> 
> --
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> ng-tp57128.html Sent from the Request Tracker - User mailing list 
> archive at Nabble.com.
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