[rt-users] RT::Extension::Assets not working

[helmutderhaas]

In the end I just went with a local mysql install, our Oracle DBAs are about as trusting as Russia (giving rights on your database)
Performance is far better as well, since its local although I think that's down to network latency between the App server and Oracle box.

Strangely the make install still didn't work, I had to populate the initialdata file after the manual install.

All working now anyway so thanks for your help !

4.2.3 is great by the way ! Good work :D

Keith

From: Kevin Falcone-2 [via RequestTracker] [mailto:ml-node+s8502n57181h54 at n7.nabble.com]
Sent: 09 April 2014 19:21
To: Clancy, Keith
Subject: Re: RT::Extension::Assets not working

On Tue, Apr 08, 2014 at 01:41:13AM -0700, helmutderhaas wrote:
>    Ah that makes sense, when I ran make initdb the wrong account was in the RT_Siteconfig so I
>    ran it manually .. should have checked as I only ran schema.

Which means you also didn't run acl, but since you're on oracle it's
less important.

>    root at requesttracker:/tmp/Assets/rt-extension-assets-master# /usr/bin/perl -Ilib
>    -I/opt/rt4/local/lib -I/opt/rt4/lib /opt/rt4/sbin/rt-setup-database --action insert --datadir
>    etc --dba rt --prompt-for-dba-password  --package RT::Extension::Assets --ext-version 1.0
>    [12305] [Tue Apr  8 09:29:37 2014] [warning]: Unable to open etc/content: No such file or
>    directory at /opt/rt4/sbin/rt-setup-database line 374. (/opt/rt4/sbin/rt-setup-database:374)

If you say --datadir, RT looks for content in that directory. You have
to use --datafile, like make initdb does.

At this point, I would suggest dropping the assets tables and running
make initdb cleanly and allowing the extension to manage your database
changes rather than trying to piece it back together.

-kevin

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