[rt-users] Question on setting up self Service

john boris jborissr at gmail.com
Fri Apr 11 11:17:54 EDT 2014


Are there any How-To links to setup Self Service? I have been running an RT
Instance for many years and recently $WORK decided to change the email here
and I can no longer handle my internal Tech requests through my Drupal site
webforms and rt-mailgate.

So I would like to give my users a link to a form that would allow them to
add a ticket into RT.

If others do this I wold appreciate some pointers to  links or what I need
to add to rt.
I am running RT 4.2.2
-- 
John J. Boris, Sr.
Online Services
www.onlinesvc.com
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