[rt-users] rt postfix 302 error

Kevin Falcone falcone at bestpractical.com
Thu Apr 17 11:15:05 EDT 2014


On Wed, Apr 16, 2014 at 11:03:35PM -0700, Jeevan wrote:
> hello!
> 
> i have installed request tracker version 4.0.19 and installed postfix for
> local use only. I seem to encounter a 302 error in my mail log whenever i
> try to send a email to my rt server. Below is a summary of my files
> configuration. How do I overcome the error 302? Need help desperately...
> 
> 
> Apr 17 12:22:44 jeevan-VirtualBox postfix/local[20006]: 7F88050FBE:
> to=<general at rt.example.com>, relay=local, delay=561, delays=561/0.01/0/0.21,
> dsn=4.3.0, status=deferred (temporary failure. Command output:
> /opt/rt4/bin/rt-mailgate: temp file is '/tmp/fNLeBJozQB/xTio2oPWY4'
> /opt/rt4/bin/rt-mailgate: connecting to
> http://rt.example.com/REST/1.0/NoAuth/mail-gateway An Error Occurred
> =================  302 Found  /opt/rt4/bin/rt-mailgate: undefined server
> error )

rt-mailgate got an error from RT.
What's in your RT logs?

My guess, since this is a 302 error, is that you have apache
configured to send http:// to https:// or that you have an external
auth module which is redirecting away, but you can find that in your
Apache logs.

-kevin
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