[rt-users] Prevent users from re-opening old tickets

[Mathew Snyder]

A customer has requested a modification to their RT installation such that
tickets which are 30 days or more old cannot be reopened. I'm aware of the
ForkIntoNewTicket scrip. Has anyone ever configured/modified this to use a
time constraint?

-Mathew

"When you do things right, people won't be sure you've done anything at
all." - God; Futurama

"We'll get along much better once you accept that you're wrong and neither
am I." - Me
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