[rt-users] RT 4.2.x + Ubuntu 14.04: package backport? native install? etc

hydrostarr lists.bestpractical.com at hydrostarr.com
Fri Aug 1 10:27:58 EDT 2014


I want to run RT 4.2.x on Ubuntu 14.04 (trusty).  Ubuntu utopic, which 
is not yet released, includes RT 4.2.4 
<http://packages.ubuntu.com/utopic/request-tracker4>.  I don't see any 
backports to 14.04 (trusty), which runs 4.0.19:
http://packages.ubuntu.com/trusty/request-tracker4

Questions:

 1. Does 14.04/trusty's dpkg (ie, pre-packaged) install of 4.0.19 offer
    me benefits towards an install of 4.2.x?  Possibly as an upgrade
    path?  (eg: trusty's apt-get install of RT 4.0.19 installs a -long-
    list of package dependencies.  I'm wondering if this will save me a
    bunch of work over #3, below?)
 2. Are there any trust backports of RT 4.2.x available for me to download?
 3. Should I just skip all of the above and install from the 4.2.6
    source/tarball?
 4. Can some combination of #1 and #3 (getting #1 to handle all the
    dependencies, #3 to install the actual core binaries/etc) possibly
    help me?


I have a relatively-seasoned team to sysadmin the install for #3 and 
maybe #4, but I'm trying to leverage the "Ubuntu package/dependency" 
magic for #1 or #2, if I can.

I'm seeking comments from RT server admins with experience on Ubuntu or 
Debian, preferably on Ubuntu 14.04/trusty.

Thanks for any help.

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