[rt-users] Can't Parse

Alex Peters alex at peters.net
Fri Aug 1 11:58:36 EDT 2014


What I meant to ask is, what is generating those email addresses?  Is there
any indication as to whether they were provided by the web interface or via
an incoming email?  Is this recurring or just a once-off?
On 02/08/2014 1:38 am, "Bryon Baker" <bbaker at copesan.com> wrote:

>  This is showing up in the RT.log file.  The only application I have
> logging to this file is RT so I assume RT is logging this error message.
>
>
>
> Thanks
>
> Bryon Baker
>
> Network Operations Manager
>
> *Copesan** - Specialists in Pest Solutions*
>
> 800-267-3726  •  262-783-6261 ext. 2296
>
> bbaker at copesan.com <cstephan at copesan.com>
>
> www.copesan.com
>
> *"Servicing North America with Local Care"*
>
>
>
> *From:* Alex Peters [mailto:alex at peters.net]
> *Sent:* Friday, August 01, 2014 10:30 AM
> *To:* Bryon Baker
> *Cc:* RT Users (rt-users at lists.bestpractical.com)
> *Subject:* Re: [rt-users] Can't Parse
>
>
>
> I suspect that the lack of space before the first angled bracket is
> causing the issue in both cases.  What is generating those?
>
>
>
> On 2 August 2014 01:17, Bryon Baker <bbaker at copesan.com> wrote:
>
> I am running Rt 4.2.3 All seems to be working just fine.  I am now trying
> to track down errors in the log files.
>
>
>
> Below are a couple that I have not found an answer for hoping someone can
> give me some guidance.
>
>
>
>
>
> [18967] [Fri Aug  1 12:40:09 2014] [error]: Unable to parse an email
> address from ClientService at Copesan.com<ClientService at Copesan.com>
>
> : ClientService at Copesan.com<ClientService at Copesan.com>
>
> is not a valid email address (/opt/rt4/sbin/../lib/RT/EmailParser.pm:540)
>
>
>
> [18967] [Fri Aug  1 12:40:09 2014] [error]: Unable to parse an email
> address from nwcommercial at nwext.net<nwcommercial at nwext.net>
>
> : nwcommercial at nwext.net<nwcommercial at nwext.net>
>
> is not a valid email address (/opt/rt4/sbin/../lib/RT/EmailParser.pm:540)
>
>
>
> They look like valid addresses to me.
>
>
>
> Thanks
>
> Bryon Baker
>
> Network Operations Manager
>
> *Copesan** - Specialists in Pest Solutions*
>
> 800-267-3726  •  262-783-6261 ext. 2296
>
> bbaker at copesan.com <cstephan at copesan.com>
>
> www.copesan.com
>
> *"Servicing North America with Local Care"*
>
>
>
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>
>
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>
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