[rt-users] Can't Parse

[Bryon Baker]

These are recurring and they are coming from incoming emails.

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  •  262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"

From: Alex Peters [mailto:alex at peters.net]
Sent: Friday, August 01, 2014 10:59 AM
To: Bryon Baker
Cc: RT Users (rt-users at lists.bestpractical.com)
Subject: Re: [rt-users] Can't Parse


What I meant to ask is, what is generating those email addresses?  Is there any indication as to whether they were provided by the web interface or via an incoming email?  Is this recurring or just a once-off?
On 02/08/2014 1:38 am, "Bryon Baker" <bbaker at copesan.com<mailto:bbaker at copesan.com>> wrote:
This is showing up in the RT.log file.  The only application I have logging to this file is RT so I assume RT is logging this error message.

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  •  262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"

From: Alex Peters [mailto:alex at peters.net<mailto:alex at peters.net>]
Sent: Friday, August 01, 2014 10:30 AM
To: Bryon Baker
Cc: RT Users (rt-users at lists.bestpractical.com<mailto:rt-users at lists.bestpractical.com>)
Subject: Re: [rt-users] Can't Parse

I suspect that the lack of space before the first angled bracket is causing the issue in both cases.  What is generating those?

On 2 August 2014 01:17, Bryon Baker <bbaker at copesan.com<mailto:bbaker at copesan.com>> wrote:
I am running Rt 4.2.3 All seems to be working just fine.  I am now trying to track down errors in the log files.

Below are a couple that I have not found an answer for hoping someone can give me some guidance.


[18967] [Fri Aug  1 12:40:09 2014] [error]: Unable to parse an email address from ClientService at Copesan.com<ClientService at Copesan.com<mailto:ClientService at Copesan.com%3cClientService at Copesan.com>>
: ClientService at Copesan.com<ClientService at Copesan.com<mailto:ClientService at Copesan.com%3cClientService at Copesan.com>>
is not a valid email address (/opt/rt4/sbin/../lib/RT/EmailParser.pm:540)

[18967] [Fri Aug  1 12:40:09 2014] [error]: Unable to parse an email address from nwcommercial at nwext.net<mailto:nwcommercial at nwext.net><nwcommercial at nwext.net<mailto:nwcommercial at nwext.net>>
: nwcommercial at nwext.net<mailto:nwcommercial at nwext.net><nwcommercial at nwext.net<mailto:nwcommercial at nwext.net>>
is not a valid email address (/opt/rt4/sbin/../lib/RT/EmailParser.pm:540)

They look like valid addresses to me.

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  •  262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"


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