[rt-users] invalid module name

Alex Peters alex at peters.net
Fri Aug 8 09:29:00 EDT 2014


There should be a double colon between "Authen" and "ExternalAuth".  Are
you referencing that somewhere in one of your configuration files?


On 8 August 2014 23:24, doug downham <doug.downham at gmail.com> wrote:

> I have installed RT 4.2.6 on CEntOS 6.5, which went flawlessly. I then
> installed External Auth via 'cpan -i RT::Authen::ExternalAuth'.
> Everything seems to go smoothly, and the files are installed in
> /opt/rt4/local/plugins. However, when I attempt to visit RT's log in page,
> I get an internal server error, and the log says:
> 'invalid module name 'RT::Authen:ExternalAuth' at
> /opt/rt4/sbin/../lib/RT.pm line 735.'
>
> I'm running perl 5.10.1. perl -V gives:
>   @INC:
>     /usr/local/lib64/perl5
>     /usr/local/share/perl5
>     /usr/lib64/perl5/vendor_perl
>     /usr/share/perl5/vendor_perl
>     /usr/lib64/perl5
>     /usr/share/perl5
>
> The System Configuration page in RT gives:
> Perl library search order
>
>    1. /opt/rt4/sbin/../local/lib
>    2. /opt/rt4/sbin/../lib
>    3. /usr/local/lib64/perl5
>    4. /usr/local/share/perl5
>    5. /usr/lib64/perl5/vendor_perl
>    6. /usr/share/perl5/vendor_perl
>    7. /usr/lib64/perl5
>    8. /usr/share/perl5
>
> So, I'm not sure why the module got installed where it did, or why RT
> doesn't look in its own plugin folder for plugins. I feel like I'm missing
> something fairly obvious.
>
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>
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