[rt-users] permission to create ticket but deny setting owner

Kevin Falcone falcone at bestpractical.com
Sun Aug 24 18:23:59 EDT 2014


On Wed, Aug 20, 2014 at 06:45:16AM +0000, Eierschmalz, Bernhard wrote:
> But on the create-mask this user still sees the “Basics” and is able to set the
> owner of the new ticket.
> 
> How can I avoid this?
> 
> I think there are 2 possible solutions:
> 
> 1.       Hide the “basics”
> 
> 2.       Hide only the user

Trivial?  CSS injection for users in the group to hide Basics.
Otherwise try using a callback or some other mechanism to hide the
Basics box.  There is no config or right you can change for this
though.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 221 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140824/a14e5b6d/attachment.sig>


More information about the rt-users mailing list