[rt-users] Disable creation of tickets via email

[Fredrik Rambris]

Hi, everybody.

We run an old RT3 and we would like to change how users submit tickets.
Today they mail in tickets. We want to force them to submit via a web
form that then create the tickets with the required information.

They should be able to add correspondance to an existing ticket as usual.

I know how to make the webform thingy create tickets via CLI. I just
want to disable ticket creation via email.

rt: "|/usr/sbin/rt-mailgate --queue 'General' --action correspond ....

How can this be done?

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