[rt-users] Order of custom field updates

[Woody - Wild Thing Safaris]

Thank you very much Gareth. That solved the problem.

To complete this thread for others:

Old versions < 3.8.2 need

Set($UseTransactionBatch , 1);

The batch/normal setting is in the bottom right of the "applies to" tab of the custom field's page.

It is changed on adding a field to a queue, so to change mode on an already applied queue, remove the queue, and re add it in batch mode.

w.

On 06/12/14 22:01, Gareth Dawson wrote:
> Set the scrip to run as batch. It'll then run after all the other 
> transactions have completed.
>
> Gareth
>
> On 6 December 2014 18:14:04 GMT+00:00, Woody - Wild Thing Safaris 
> <woody at wildthingsafaris.com> wrote:
>
>     Hi folks,
>
>     I have a scrip that runs onCustomFieldChange, and it creates another
>     ticket using data from other custom fields.
>
>     eg
>
>     Payment amount  - value
>     Payment currency - select
>     Payment destination  - select
>     Payment type - select
>
>     A scrip triggers on change of Payment type, but when the new ticket is
>     created, amount and currency are defined, but destination is not set so
>     i get something like
>
>     Incoming Payment of xxxxx GBP - .
>
>     instead of
>
>     Incoming Payment of xxxx GBP - Current account
>
>     I have checked the id number of the custom fields thinking maybe they
>     update in id order, but Payment Type is the lowest, and Payment
>     Destination is not the highest. Payment type is the last in the list
>     that's displayed, so I'm not sure how the order of field updates is decided.
>
>     Can anyone suggest a solution or provide any info on how the order
>     of
>     field updates is defined and how i can change it (presumably by changing
>     field names or deleting and re-adding?)
>
>     thanks
>

-- 
-----------------------
Richard Wood (Woody)
Managing Director
Wild Thing Safaris Ltd.
PO BOX 34514 DSM
Office: +255 (0) 222 617 166
Office Mobile: +255 (0) 773 503 502
Direct: +255 657 799 468
Skype: woody1tz
http://wildthingsafaris.com

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