[rt-users] Howto overwrite user preferences
Christian Loos
cloos at netcologne.de
Fri Dec 12 07:15:33 EST 2014
devel/tools/rt-attributes-editor
http://www.bestpractical.com/docs/rt/4.2/rt-attributes-editor.html
Am 12.12.2014 um 13:10 schrieb Alex Peters:
> The sbin/rt-preferences-viewer script will at least let you view
> non-default user preferences, but not let you change them. I personally
> don't know of any way to programmatically alter them though.
>
> On 4 December 2014 at 02:58, Sternberger, Sven <sven.sternberger at desy.de
> <mailto:sven.sternberger at desy.de>> wrote:
>
> Hello!
>
> we will upgrade soon our RT from 3.8.7 to 4.2.9, and
> I would like to initially set the preference
> for Theme on System default (in our case now rudder)
>
> I found that the Preferences are stored in the DB in the table
> Attributes with the Name Pref-RT::System-1, but is there a way
> to override/alter them?
>
> In the content I only see something like
>
> BQkDAAAAARcDMTIwAAAAHFNlYXJjaFJlc3VsdHNSZWZyZXNoSW50ZXJ2YWw=
>
> regards!
>
> Sven
>
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