[rt-users] Howto overwrite user preferences

Sternberger, Sven sven.sternberger at desy.de
Fri Dec 12 20:19:09 EST 2014


This is a good link. I hacked a small script based on
rt-attributes-editor. Which allows you to modify or delete
the content field in attributes.

useful to change for all user the default
stylesheet

thanks

sven

----- Ursprüngliche Mail -----
> Von: "Christian Loos" <cloos at netcologne.de>
> An: "Alex Peters" <alex at peters.net>, "Sven Sternberger" <sven.sternberger at desy.de>
> CC: rt-users at lists.bestpractical.com
> Gesendet: Freitag, 12. Dezember 2014 13:15:33
> Betreff: Re: Howto overwrite user preferences
> 
> devel/tools/rt-attributes-editor
> 
> http://www.bestpractical.com/docs/rt/4.2/rt-attributes-editor.html
> 
> Am 12.12.2014 um 13:10 schrieb Alex Peters:
> > The sbin/rt-preferences-viewer script will at least let you view
> > non-default user preferences, but not let you change them.  I personally
> > don't know of any way to programmatically alter them though.
> > 
> > On 4 December 2014 at 02:58, Sternberger, Sven <sven.sternberger at desy.de
> > <mailto:sven.sternberger at desy.de>> wrote:
> > 
> >     Hello!
> > 
> >     we will upgrade soon our RT from 3.8.7 to 4.2.9, and
> >     I would like to initially set the preference
> >     for Theme  on System default (in our case now rudder)
> > 
> >     I found that the Preferences are stored in the DB in the table
> >     Attributes with the Name Pref-RT::System-1, but is there a way
> >     to override/alter them?
> > 
> >     In the content I only see something like
> > 
> >     BQkDAAAAARcDMTIwAAAAHFNlYXJjaFJlc3VsdHNSZWZyZXNoSW50ZXJ2YWw=
> > 
> >     regards!
> > 
> >     Sven
> > 
> 
> 
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