[rt-users] How do the 'One-time Cc' and 'One-time Bcc' lists get populated

[Matt Zagrabelny]

On Mon, Dec 15, 2014 at 4:08 PM, ktm at rice.edu <ktm at rice.edu> wrote:
> Hi RT Users,
>
> I am trying to clear an address that keeps appearing in the
> One-time Cc/Bcc list on the Reply form for a ticket. The user
> is no longer here, but the address keeps showing up in the
> Reply form for new tickets. How is that list constructed?

Hi Ken,

What version of RT are you using?

-m