[rt-users] How do the 'One-time Cc' and 'One-time Bcc' lists get populated

Matt Zagrabelny mzagrabe at d.umn.edu
Tue Dec 16 12:32:24 EST 2014

On Mon, Dec 15, 2014 at 4:08 PM, ktm at rice.edu <ktm at rice.edu> wrote:
> Hi RT Users,
> I am trying to clear an address that keeps appearing in the
> One-time Cc/Bcc list on the Reply form for a ticket. The user
> is no longer here, but the address keeps showing up in the
> Reply form for new tickets. How is that list constructed?

Hi Ken,

What version of RT are you using?


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