[rt-users] Custom condition not working (simple)
msmith at gores.com
Wed Dec 17 14:29:24 EST 2014
I'm not sure either. This was very helpful - thanks for the response!
From: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Wednesday, December 17, 2014 11:15 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Custom condition not working (simple)
On Wed, Dec 17, 2014 at 06:11:03PM +0000, Matt Smith wrote:
> How come this does not work? I’ve seen some examples of the
> “DependOnBy” use returning a numeric value, but looking at RT
> documentation, it appears it should return an array? Basically, I
> want it to return 1 if there are no child tickets associated with the current ticket.
First up - it's DependedOnBy not DependOnBy, and it returns an RT::Links object, so I'm surprised you've seen numeric comparisons.
I suspect you wanted
> Is there a way to test RT perl code without trial and error, or do you
> just have to incorporate some logging?
Logging is your friend.
You can also always write a command line program to test things quickly, which is what I usually do.
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