[rt-users] Migrating maildomain

[Markus.Wildbolz at eu.magna.com]

Hi guys!

We are currently in a corporate-wide migration process of our mail 
domains.
Old domain: @xy.company.com
New domain: @company.com

We are using ExternalAuth to connect to our LDAP. At the moment, the mail 
addresses in LDAP correspond to the old maildomain.
If a user logs on at RT (or sends a mail), is the email address updated 
automatically or do we get new users with the new mail adresses?
How could I tell RT, that two mail addresses correspond to the same user?
Is there anything i could configure??


Would be great, if someone has some hints for me where to start...


Greetings,
Markus
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20141219/38356778/attachment.htm>